Returns Policy

Cancellation & Amendments

Orders which have been placed can be cancelled or amended up to the point which the order has a status of shipped.

How To Return An Item

Your item must be in its original unused condition to be returned, unless there is a manufacturer defect. Your must return the item within 14 days of your purchase. 

1. Please email to request a refund and we will assign you an RMA number.

2. Return your item to:
Goodwins Build & DIY Products
Returns Department RMA (insert number)
Newcastle Road, 
Co. Dublin K78 X660

3. Include in your package the original receipt / papers. 

4. Cost of shipping the return item is the responsibility of the customer. Any refund will also not include original delivery charge. 

5. Allow up to 5 working days for your financial provider to show returned money.

In-Store / Telephone Orders

Items will be considered for return within 14 days in their original unused condition, unless there is a manufacturer defect.
A restocking charge usually applies. Refund by Store Credit only.