Returns Policy

Cancellation

Items purchased by Special Orders cannot be cancelled or returned. 

In-Store Purchases

Sales Receipt must be presented with returns.
Items can only be returned within 14 days* of purchase, providing they are stock items, unopened and in their original unused condition.
Items must be returned to store of purchase.
*Bagged items (e.g. Plasters, Cements, Flooring & Tiling bags) can only be returned within 3 days of purchase and are subject to inspection.
A restocking charge usually applies. Refund by Store Credit only.
Warranty / Defective items will be returned to manufacturer for inspection.