Got a question? Here are answers to everyday questions. If you need more help, send us an email (visit@goodwins.ie)

Are the shops open?
Yes, we are open to trade and public customers. To purchase any item, visit one of our stores. We are open Monday to Saturday. Check our up-to-date opening hours on our website. 

Can I order by email, phone or website?
No, visit our stores to purchase products. Delivery orders are placed in-store only. Customers with trade drawdown accounts can order by email.

What is your phone number?
We have ceased our telesales function to focus on better customer support by website & email. All enquiries should be sent by email (visit@goodwins.ie) & will be responded within 24 hours. Outgoing phone call will show the number 01-6282931

How do I get the best prices?
Everyone gets our famous best prices. We show our prices here on our website
If you are buying in bulk we have quantity prices, these are also shown on the website.
Quantity Deals only apply to a purchase on a single day. Purchases cannot be rolled-up over a period to qualify. Unless varied and agreed in writing by us.

Is an item in stock?
Our website shows the live stock figures for each item in both branches. They are updated during the day. 

I don't see the item I want on the website
We try to display every item we have on the website. Sometimes it's called a different name. If you can't find it, visit one of our two locations and our friendly staff will assist you.

What about delivery, where and when?
See our Delivery Information page for more info.
We recommend collection if possible and we recommend GoCar for low-cost van rental. 

Do you offer a timber or steel cutting service?
No, Irish government policy makes this impossible. We have a power point in the yard for your own power saw or bring your handsaw.

We offer a battery* recycling facility at no cost (*qualifying batteries only).
We take back electrical equipment for recycling  on a 1-for-1 basis.
Price of electrical items includes a contribution to recycling costs.
Price of lighting items includes a contribution to recycling costs.

Technical Advice:
With a vast array of products in stock, we cannot be knowledgeable about the application and installation of every product.
Many products we sell are intended for use by professional or qualified installers. 
Advice on these products can be beyond our expertise as merchants. 
In all cases, customers are responsible for selecting, estimating quantities and use of products.
We will of course always assist when we can in locating product data sheets, manufacturer training, contact numbers, etc.

How do I return an item?
Please visit HERE for our full returns policy. To return an item for exchange or refund please contact us.