Reserve and Collect Information

Our Reserve & Collect Service is suitable for remote customers.
It benefits customers wishing to special-order products or to send couriers to collect stock items.
As there is a 24-48 hour delay in processing orders*, it may not be suitable for local customers.
Do not visit the shops to collect until we contact you.
Local customers needing faster service should visit our shops and shop as usual.
Allow up to 14 days for refunds to be processed.
*Assuming stock is available & in that store.